AML/CFT Policy
Anti-Money Laundering & Counter-Terrorism Financing Policy
Last updated: January 23, 2026
Our Role as a Technology Provider
Polapine Digital operates as a payment orchestration SaaS (Software as a Service) platform - a technology provider that routes transactions to third-party payment processors. We do not directly process payments, hold customer funds, or act as a financial institution. Know Your Customer (KYC) obligations for end merchants are fulfilled by the respective merchant account providers (payment gateways and acquiring banks) who onboard and verify merchants according to their own compliance programs.
1. Introduction & Scope
This Anti-Money Laundering and Counter-Terrorism Financing (AML/CFT) Policy outlines Polapine Digital's commitment to preventing the use of our payment orchestration platform for money laundering, terrorist financing, or other financial crimes.
As a technology provider offering SaaS-based payment routing software, our role in the payment ecosystem differs from that of traditional financial institutions or payment processors. This policy reflects our position as a technology intermediary while demonstrating our commitment to responsible operations.
2. Our Position in the Payment Chain
Understanding our role is essential to understanding our AML/CFT obligations:
- Polapine Digital provides the technology layer that routes payment transactions between merchants and payment gateways. We are a SaaS technology provider.
- Payment Gateway Providers (Stripe, PayPal, Adyen, etc.) are the regulated entities that process actual payments. They perform KYC on their onboarded merchants according to their regulatory requirements.
- Acquiring Banks provide merchant accounts and bear the primary regulatory responsibility for merchant due diligence and transaction monitoring.
- Merchants are the businesses using our platform to route their payment transactions. Their KYC verification is completed by their respective payment gateway/acquiring bank.
Because we are a technology provider and do not directly process payments, hold funds (beyond operational balances), or establish banking relationships with end customers, the traditional KYC requirements applicable to financial institutions and payment processors do not directly apply to our SaaS platform. The responsibility for merchant onboarding KYC lies with the payment gateway providers who have direct contractual and regulatory relationships with the merchants they serve.
All regulatory liability and compliance obligations related to payment processing, anti-money laundering enforcement, customer due diligence, transaction monitoring for regulatory reporting purposes, and Suspicious Activity Report (SAR) filing rest exclusively with the licensed payment gateway providers and acquiring banks. Polapine Digital bears no liability for any regulatory non-compliance, fines, or penalties arising from the payment processing activities conducted by gateway providers connected to our Platform.
3. Our AML/CFT Commitments
Despite not being a regulated financial institution, Polapine Digital is committed to:
- Preventing the use of our platform for money laundering or terrorist financing purposes
- Cooperating with law enforcement and regulatory authorities when required
- Implementing reasonable measures to detect suspicious activity within our platform
- Maintaining records of transactions routed through our system
- Refusing service to individuals or entities on international sanctions lists
- Training our team on AML/CFT awareness and red flag indicators
4. Risk-Based Approach
We adopt a risk-based approach to AML/CFT that is proportionate to our role as a technology provider:
4.1 Platform-Level Controls
- Transaction monitoring for unusual patterns (velocity, amounts, frequency)
- Automated flagging of transactions exceeding defined thresholds
- Monitoring for rapid account creation patterns
- Detection of transaction structuring (smurfing) attempts
- IP-based risk scoring and geographic analysis
4.2 Merchant Screening
- Review of merchant business descriptions and website content
- Screening against publicly available sanctions lists (OFAC, EU, UN)
- Monitoring merchant chargeback ratios and dispute patterns
- Assessment of business category risk levels
- Investigation of reported suspicious activity
4.3 Reliance on Gateway Providers & Liability Allocation
We rely on our integrated payment gateway providers to fulfill regulatory compliance obligations. The following responsibilities and associated liabilities rest exclusively with the payment gateway providers:
- Performing comprehensive KYC/KYB (Know Your Business) on merchants they onboard - all liability for inadequate merchant verification rests with the gateway provider
- Conducting ongoing due diligence, enhanced due diligence, and transaction monitoring - the gateway provider bears full liability for compliance failures
- Filing Suspicious Activity Reports (SARs) with relevant authorities - the gateway provider is solely liable for reporting failures
- Complying with their jurisdictional AML/CFT regulatory requirements - all regulatory fines and penalties are the responsibility of the gateway provider
- Maintaining appropriate licensing for payment processing activities - the gateway provider bears liability for operating without proper authorization
- Ensuring compliance with sanctions screening at the transaction level - the gateway provider is liable for processing sanctioned transactions
Polapine Digital shall not be held liable for any AML/CFT compliance failures, regulatory penalties, or enforcement actions arising from the payment processing activities of connected gateway providers.
5. KYC Position Statement
Polapine Digital does not perform traditional KYC (identity verification, document collection, proof of address) on merchants using our SaaS platform because:
- We are a technology provider, not a financial institution or money transmitter
- We do not directly process payments - we route them to licensed processors
- KYC obligations legally rest with the payment processors and acquiring banks who onboard merchants
- Each payment gateway connected to our platform has its own comprehensive KYC/KYB program that merchants must complete before processing transactions
- Duplicating KYC at the orchestration layer would create unnecessary friction without adding meaningful compliance value, as the regulated entities already perform this function
Merchants connecting their own API keys (BYOK) have already been verified by their respective payment providers. Merchants using our infrastructure are subject to the KYC requirements of the gateways we route their transactions through.
6. Suspicious Activity Detection
We monitor for and investigate the following red flags:
- Unusual transaction volumes inconsistent with the merchant's stated business
- Rapid increase in transaction values without clear business justification
- Patterns of transactions just below reporting thresholds
- Multiple accounts linked to the same individual or entity
- Transactions involving high-risk jurisdictions
- Excessive chargebacks or refund patterns suggesting fraudulent activity
- Attempts to use the platform for transactions not matching the stated business type
- Transactions with no apparent economic purpose
7. Sanctions Compliance
Polapine Digital is committed to complying with applicable economic sanctions:
- We screen against OFAC (U.S. Office of Foreign Assets Control) sanctions lists
- We screen against EU and UN consolidated sanctions lists
- We do not knowingly provide services to sanctioned individuals, entities, or countries
- We block or restrict access from comprehensively sanctioned jurisdictions
- Positive matches result in immediate account suspension and investigation
8. Record Keeping
We maintain records of:
- All transactions routed through our platform (amounts, dates, parties, gateways)
- Account registration information
- Suspicious activity investigations and outcomes
- Communications related to compliance inquiries
- Platform access logs and security events
Records are retained for the period required by applicable regulations and for a minimum of 5 years after account closure or transaction date.
9. Cooperation with Authorities
Polapine Digital will:
- Respond to valid legal requests (subpoenas, court orders, regulatory inquiries)
- Cooperate with law enforcement investigations
- Report suspected criminal activity to appropriate authorities
- Freeze or restrict accounts when required by law
- Provide transaction records and account information as legally required
10. Account Suspension & Termination
We reserve the right to immediately suspend or terminate accounts when:
- Suspicious activity is detected that suggests money laundering or terrorist financing
- A merchant is found on a sanctions list
- Law enforcement requests account restriction
- Transaction patterns indicate potential financial crime
- A merchant is found to be operating a prohibited business type
11. Training & Awareness
Our team receives training on:
- Recognition of money laundering and terrorist financing indicators
- Sanctions compliance obligations
- Suspicious activity identification and escalation procedures
- Platform-specific risk indicators and patterns
- Updates to relevant regulations and industry best practices
12. Policy Review
This AML/CFT Policy is reviewed and updated periodically to reflect changes in regulations, industry standards, and our operational practices. We are committed to maintaining compliance standards appropriate to our role as a technology provider in the payment ecosystem.
13. Contact Us
For questions about this AML/CFT Policy or to report suspicious activity, please contact us:
- Email: support@pd.cash
- Website: pd.cash